Customer Service/ Teller
in a firm in Lagos
Industry Trade / ServicesSpecialization Customer Service,
Minimum Qualification OND
Required Experience 1 - 3 years
Application Deadline 2013-03-04
We are a Nigerian based
distributor of auto parts and lubricants representing global brands. We are
seek to recruit a qualified candidate to fill this position.
Responsibilities:
- Enter and update employee information into
database, including payroll
- Processing incoming and outgoing correspondence,
screen and direct calls as well as greet office visitors
- Responsibilities:
- Handles Sales and Stock.
- Respond promptly to customer inquiries
- Handle and resolve customer complaints and
After-sales
- Obtain and evaluate all relevant information to
handle inquiries and complaints
- Keep records of customer interactions and
transactions
- Manage administration
- Communicate and coordinate with internal
departments
- Follow up on customer interactions
Qualifications and
Requirements:
- Minimum of OND in any related discipline
- At least 1 – 3 year experience
- Excellent telephone manner & communication
skills
- Excellent proficiency of the English language
- Enthusiastic & energetic
- Strong interpersonal, customer service, written
and verbal skills.
- Detail oriented, sense of priority, problem
solving skills, basic computer skills (Word, Excel, PowerPoint).
- Strong work ethic, proactive, independent,
accountable, strong sense of professionalism, resourceful, takes
initiative, common sense, and positive attitude.
- Ability to work independently in a small
professional business environment.
To apply, send your email to 99c2@jbng.me.
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